Susan O. Schall is President of SOS Consulting, LLC. Susan has over 20 years experience delivering improved performance using engineering, statistical and business process improvement methodologies, including Lean Six Sigma, team-based problem-solving, and strategic planning. Clients include higher education institutions and non-profits as well as organizations in the chemical, food, automotive,industrial supply and printing industries.
Prior to consulting, Susan held a variety of process improvement and leadership roles at GE Lighting, RR Donnelley, DuPont, and Eastman Kodak.
Susan is a senior member of the Institute of Industrial & Systems Engineers (IISE) and the American Society for Quality (ASQ). She represented IISE on the ABET Board of Directors and Engineering Accreditation Commission (EAC) and served as the ABET Adjunct Training Director 2008-2011. Susan serves on the Editorial Board for ASQ’s Six Sigma Forum and Quality Engineering magazines, the ASQ Statistics Division Ellis R. Ott Scholarship Board and serves as Chair of the ASQ Freund-Marquardt Medal Committee. She was a member of the 2006 & 2008 Malcolm Baldrige National Quality Award Board of Examiners.
Susan received a B.S. in Mathematics from the State University of New York, College at Fredonia, and B.S., M.S., and Ph.D. in Industrial Engineering from Penn State University. She is an ASQ Certified Quality Engineer, an ASQ Certified Manager of Quality/Organizational Excellence, and a Six Sigma Master Black Belt.
Susan has been a member of ASEE since graduate school.
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